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| Wholesale
Faq's |
| What
do I need to order from Artposterstore.com at wholesale prices? How long have you been in business? What is your guarantee? What happens when my order is out of stock? What happens when a print is discontinued or no longer available? How do I return an order? How do you ship orders? How do you calculate shipping? How do you package your posters for shipping? Do you ship overseas? Is my credit card transaction safe? If I become a wholesale member, will I receive unsolicited emails? What credit cards do you accept? How can I pay by credit card online? Can I order by phone? Can I pay by mail? When will you charge my credit card? Are the poster and print images accurate? What’s the difference between a poster and a print? |
| What do I need to order from Artposterstore.com at wholesale prices? |
| You need to
have a taxpayer ID number and a valid credit card with good credit. Back To Top |
| How long have you been in business? |
| ArtPosterStore.com
was launched in 1999 as the online retail outlet for Huntington Graphics,
Inc. Huntington Graphics has been in business for over 25 years supplying
colleges, art distributors, art print galleries and framers in the industry. Back To Top |
| What is your guarantee? |
| At Art Poster
Store we strive to achieve complete customer satisfaction. If you are not completely satisfied with your order from Art Poster Store, you may return it within 15 days of receipt and receive a refund. Back To Top |
| What happens when my order is out of stock? |
| When you order
from ArtPosterStore.com, we ship directly from the warehouse where we stock
large quantities of all prints. Since we receive new shipments daily, it
is rare that we sell out of specific items. Should that occur, however,
we can hold your order until adequate quantities arrive or cancel your order
upon request. Back To Top |
| What happens when a print is discontinued or no longer available? |
| At ArtPosterStore.com,
we make every effort to maintain item availability on our site current and accurate. However, occasionally a print is discontinued or becomes no longer available. If the publisher discontinues your merchandise, we will notify you via e-mail, the item will be removed from your order and you will be credited the price of the missing item. If an item you have ordered is out of stock, we will contact you via e-mail. You will have the option of waiting for the merchandise or removing it from your order so that the remaining items on your order will ship. Back To Top |
| How do I return an order? |
| To return
your order, just pack your print (s) properly to protect it from damage and send it back within 15 days to: ArtPosterStore.Com 1150-5 Lincoln Ave. Holbrook, NY 11741 Please be sure to include all the necessary information to process your return, such as your packing slip and a note stating the reason for the return. If you do not have the packing slip, please include a note with your order number, the first and last name the order was placed under, and the reason for the return. Upon receipt of your merchandise, we will refund the cost of your order less the shipping fees. Also, you must pay your return shipping costs. The merchandise must be in good condition and properly packed in order to receive the refund. Back To Top |
| How do you ship orders? |
| Art Poster
Store ships orders via UPS Ground Service, which usually takes 1-5 business days in transit for most contiguous US destinations. We also offer express shipping, at an additional charge, via UPS Second Day Air. In addition to the shipping time we need 2-3 days to process your order. Back To Top |
| How do you calculate shipping? |
| Shipping
prices are determined by the weight and size of the item and destination
you are shipping it to. Your shipping cost will be calculated and added
to your order when you checkout. Art prints are shipped via UPS. Back To Top |
| How do you package your posters for shipping? |
| All of our
posters are rolled and sent it protective tubes with ample amounts of padding
and packaging material to protect your order. If your order is damaged during
shipping, return it to us and we will replace it immediately and free of
charge. Back To Top |
| Do you ship overseas? |
| Sorry, we
are not accepting international orders at this time. If you are a Canadian
resident and would like to place an order, please call us at 631.563.7258. Back To Top |
| Is my credit card transaction safe? |
| Ordering Online
via ArtPosterStore.com is completely safe. We use state-of-the-art encryption
technology and our online transactions are handled by PSI Gate, a global
leader in Internet security. Back To Top |
| If I become a wholesale member, will I receive unsolicited emails? |
| Absolutely
not. We do not sell our client lists nor do we inundate our clients with
unnecessary sales correspondence. We offer a great product at exceptional
prices and do not practice SPAMMING. Back To Top |
| What credit cards do you accept? |
| Visa Mastercard American Express Back To Top |
| How can I pay by credit card online? |
| After you
are finished selecting your prints and adding them to your shopping cart,
click on the “Process Order” button to begin your secure Online
transaction. Fill out all required fields including shipping and billing
information and click “Continue.” A script alert will appear
asking you to wait while your order is processed. Click “OK.”
You will be alerted to any missing information required to process your
order. If all the fields were filled out correctly, your order will be processed
and shipped to you within 24 hours. Back To Top |
| Can I order by phone? |
| To order by
phone, fill an online shopping cart or write down the product numbers of
the items you want and call us at 631.563.7258. Back To Top |
| Can I pay by mail? |
| To pay by
mail, please send us the product numbers, quantities of each item and a
certified check or money order for the full amount of your purchase including
an additional 8.5% for New York State sales tax. Make checks payable to
Huntington Graphics. Send to: Huntington Graphics, 1150-5 Lincoln Avenue,
Holbrook, NY 11741-2251. Back To Top |
| When will you charge my credit card? |
| We do not
charge your credit card until we process your order. All orders are processed
in 2-3 days. Back To Top |
| Are the poster and print images accurate? |
| All images
on our site are accurate. However, due to screen colors and monitor settings,
you may not always be getting an accurate representation of the image on
your screen. We stand behind all our images and if you are not completely
satisfied, you can return the poster or print for a full refund. Back To Top |
| What’s the difference between a poster and a print? |
| The difference
between a poster and a print is the paper each is printed on. All our posters
are printed on what is known in the industry as 100 Lbs. Text Gloss paper.
This is essentially the industry standard for poster paper. It is has a
shinier surface, is heavier yet not as thick as the print paper. For our
Fine Art prints we use 80 Lbs. Cover Dull paper. It is the highest quality
fine art print that can be found in museum gift shops and framers across
the nation. It is thicker and lighter than poster paper and is of a higher
quality. Back To Top |